SQuare.
urban legends.

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Shipping & Returns

CONTACT INFO​

info@this-is-square.com

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SHIPPING & RETURNS

we ship worldwide!

 

Purchased items will be shipped within 2-3 business days of the order. After that, it might take up to 10 business days for the delivery to arrive, due to post services and local customs in the country of destination.

If you still have not received your purchase after 4 weeks, please contact us with your order number provided.

shipping rates:

Israel

  • Registered Mail - $5.90 for orders up to 1kg.

  • You will get notified by mail once the order is available for pick-up at the post office near you.

International

  • Standard Airmail Shipping - $14.90 for orders up to 1kg.

  • Express Airmail Shipping (up to 3 business days shipping time) - $34.90 for orders up to 1kg.

  • You will receive an international tracking number once your order is shipped.

*** Orders weighing over 1kg will be charged accordingly.

Important: We cannot guarantee that you will or will not be charged any customs taxes or duties.

Any customs or import duties are charged once the parcel reaches its destination country.

These charges must be paid by the recipient of the parcel.

Please check with your country’s customs office to determine what these additional costs will be prior to buying.

not a match? ​

 

While we’re bummed things didn’t work out between you two, we want to make your return as easy as possible.

If you don’t like your item(s) for any reason, you can send them back and we’ll take care of you.

 

  • MAKE SURE YOUR ITEM IS IN THE SAME CONDITION YOU RECEIVED IT: The items(s) must be unused, unharmed and packed in the same packaging you got it in.

  • SHIPPING COSTS, CUSTOMS & DUTIES: You will be responsible for the shipping costs and customs,
    which are non-refundable.

  • Please ship back to our address as written on the parcel you received.

  • PROOF OF PURCHASE: Please attach your original invoice and fill out the form about the reason for returning.

Still confused? You can always contact us!

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